Techtools offers a 30-day money-back guarantee. Items may be returned for a 100% refund of the cost of the item, provided the item is returned to us in new unopened condition with an RA number. All other returns will be charged a 15% return fee, provided the equipment has in no way has been abused or damaged. Shipping charges are non-refundable. Items damaged in transit must be claimed through the shipping company. We will make every effort to replace / repair any items damaged or lost in transit.
30 Day 100% Money Back Guarantee - This item maybe returned for a 100% refund for up to 30 Days provided the item and its packaging has not been damaged or abused in anyway. Item must be returned with an RA number and according to our current posted return policy (see below).
To return a physical product that we shipped to you, you must e-mail us at support@toys4techies.com for an RA number and the return address, BEFORE returning the product. Please include your name, product being returned, and reason for return. We will contact you with instructions for returning or exchanging your product within 72 hours.
Items returned without an RA number, or sent anywhere other then our returns department, will be subject to an additional $10 fee to cover our costs of forwarding your item and are not eligible for 100% refund program. 100% MBG is based on the sale price of the item, and does not include shipping.
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